Privacy Policy

1. Scope

This policy describes how Lumexa Systems handles information when you visit this website, use the scheduling experience, or submit a business inquiry.

2. Information we collect

We may collect information you choose to provide through the contact form, such as your name, business name, work email, phone number, website, industry, company size, current tools, project interests, and additional context.

• Technical information such as browser, device, referral, and approximate location data if analytics is enabled
• Interaction information such as pages visited and calls-to-action selected
• Information necessary to prevent spam, protect the website, and diagnose errors

3. How we use information

We may use information to respond to inquiries, evaluate potential engagements, provide requested services, operate and improve the website, measure website performance when analytics is enabled, maintain security, comply with law, and protect our rights.

• Inquiry information is used to understand and respond to the business request
• Optional analytics is not loaded unless an analytics identifier is configured
• Information is limited to what is reasonably useful for the stated purpose

4. Service providers and disclosure

Information may be processed by providers supporting website hosting, scheduling, email delivery, communications, analytics, security, and other operations. The current website architecture uses Vercel for hosting, Cal.com for scheduling, and can use Resend for inquiry email delivery. These providers maintain their own terms and privacy practices.

5. Retention and security

Information should be retained only as long as reasonably necessary for the purposes described, legal obligations, dispute resolution, and security. Reasonable administrative, technical, and organizational safeguards may reduce risk but no system can guarantee absolute security.

6. Your choices and rights

Depending on where you live, you may have rights concerning access, correction, deletion, restriction, objection, portability, or appeal. Requests can be sent to hello@lumexasystems.com; we may need to verify the request before acting on it.

7. Children

The website is intended for business audiences and is not directed to children. The production policy should state the applicable age threshold and handling process based on actual operations and legal advice.

8. Changes and contact

We may update this policy as website practices, providers, or legal requirements change. Privacy questions and requests can be sent to hello@lumexasystems.com.